Integrating different forms of communication (mail, chat, audio, video, ..) in a single unified solution is today identified through the acronym “UC”, which stands for “Unified Communications”. Some multinational companies like Cisco, Microsoft, Nortel, Avaya, Siemens, IBM, seem to try to corner the market introducing different brand-new solutions. Through the following video I just want to show you an example of a concrete UC implementation, the solution presented by IBM at VoiceCon Orlando 2009.

More details about this and other UC solutions are available at www.ucstrategies.com.

P.S. I’ve selected this IBM solution because of my current job, which allows me to follow these events from the inside and track the interesting evolution of some adopted strategies..